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Operation
Purchase
Gameplay
Data
How to Transfer Data

By linking your game account with data, you can play the same game data on a new device if your current device fails or if you want to play on another device.


■ How to Link Data

There are two types of accounts that can be linked with data.

・Platform account (Apple ID/Google ID)

・PlayMining account


〇 How to Link from the Title Screen

From the menu at the bottom right of the title screen, you can select the account you want to link your game data with by pressing the 'Link Data' button.


〇 How to Link from the Options Screen

From [Home Screen] > [Options] > [Settings], scroll down to select the account you want to link your game data with.


■ How to Unlink Data

If you want to unlink an already linked account, you can do so by following the same steps as linking data.

* However, once linked to a PlayMining ID, it cannot be unlinked.



< Data Transfer Precautions >


■ When Linking a User Account to a Different Platform

When linking data to a different platform, the paid gems you possess cannot be used on the linked platform.


■ When Linking with a PlayMining ID Account

Only one Community Wars account can be linked to a PlayMining ID account.

Also, once linked, the PlayMining ID account cannot be unlinked from the Community Wars account.

Data
Playing on Multiple Devices

You cannot play the same account on multiple devices simultaneously.

If you want to play the game account on another device, please perform data transfer once and then perform data transfer on the new device.

* When linking an already linked game data to a new device, the game account will no longer be playable on the previously linked device.

* When linking data to a different platform, the paid gems you possess cannot be used on the linked platform.

Help
How to avoid selling units by mistake?

You can protect important units by locking them from the "Unit List" screen.

Locked units cannot be sold. The lock can be released at any time.


■ How to protect the unit

Tap the "Lock All", button on the "Unit List", screen

After the above steps, tap the unit you want to protect.

Check that the locked unit has a lock icon

*To unlock, tap the unit with the lock icon after "Lock all".

Help
Options Settings

You can access the 'Options' screen by tapping the gear icon on the home screen.

Here, the following settings are possible.

■ Within the 'Settings' button

〇 Language Settings

Tap the button for the language you want to set.

Languages not listed on this screen are unfortunately not supported.


〇 Sound Settings

You can set the volume for BGM and SE.

Move the slider left or right to set the volume to your liking. (The further left, the lower the volume; the further right, the higher the volume)

If you want to mute completely, tap the microphone button on the left of the slider.


〇 Data Linkage

By linking data, you can transfer data to another device in case of device failure or loss.

Set up the linkage by pressing the 'Apple ID' button or 'Google Play Account' button.

* Follow the instructions in the dialog that appears after tapping the button for linkage setup.

Help
How to Confirm Player ID and PlayMining ID?

Tap the gear icon on the home screen to go to 'Options' and then tap the 'Profile' button.

The alphanumeric values under the 'Player ID' and 'PlayMining ID' items are your respective IDs.

You can copy these as text by tapping the 'Copy Button' next to them.


Additionally, you can edit the following two items from the same screen.

・Home Setting Unit

・Player Name

Help
Difference Between 'BP' and 'Battle Tickets'

■ What is BP?

BP is the points needed to play normal battles that can be played anytime.

To challenge a normal battle, a certain amount of BP is consumed.

The amount of BP consumed varies depending on the battle.


* BP consumption is halved in case of battle interruption, retreat, or defeat.



■ What are Battle Tickets?

Battle tickets are items used only during community battles.

Each time you participate in a community battle, one battle ticket is consumed. When the battle tickets run out, you cannot participate in the battle.


Five battle tickets are given at the start of the season. Thereafter, during the community battle period, five tickets are distributed at 5 am each day.

Unused battle tickets disappear at 5 am the next day, so please be careful.



* Battle tickets are also consumed in case of battle interruption, retreat, or defeat.

Help
What is Flag NFT?

Flag NFT is an equipment item that can be equipped on the deck.

By equipping it to your deck, you can obtain various special effects during battle.


■ How to obtain


During the sale period, you can select your favorite community's flag NFT and purchase it at the shop.

They are sold until the start of each season's community battle and cannot be purchased during the community battle period.


■ Flag NFT burn

To burn banner NFTs, you need to link with your PlayMining account.

Depending on your final ranking in the community battle of the season you purchased, you may be able to earn "reward points" by burning the banner NFT within a certain period.

*The “reward points” that can be earned by burning the banner NFT of each season and the burn period will be announced in a notice at the end of the community battle.

*It will take time to receive the reward. Also, once the burn period has passed, you can only exchange it for training materials.

Help
Want to Become a Community Leader

You can apply for a community by filling out the application form on the official Community Wars website.

If your community application is successful, you will be appointed as the community leader after providing us with your game account user ID.

*The management team is considering the participating communities and participating seasons with a balance in mind.

*You may not be able to participate in your desired season. Please note.


Community Application Form

Help
About PlayMining

PlayMining is a GameFi platform based on the cryptocurrency “DEAPcoin (DEP),” the NFT marketplace “PlayMining NFT,” and multiple Play to Earn titles.


The platform currently boasts approximately 2.6 million members worldwide, and continues to expand its content and user base based on the concept of “creating a social ecosystem that enables individuals to enjoy their lives while experiencing joy and fulfillment”

Help
No Response from Support

We always respond to inquiries from everyone, but it may take some time to reply to emails.


Additionally, there are many cases where the reply returns due to address errors or insufficient receiving capacity, and cases where the sent reply is thought to have not been confirmed.


If you have not received any response, please check the following.


1. Check if the email address you entered is correct

2. Check if it has been sorted into the spam folder or trash

3. Check if there is sufficient receiving capacity

Help
Progress until banner NFT burn is completed

When burning banner NFTs, the burn status on your PlayMining account and the status displayed in-game are different.


In your PlayMining account, once you burn a flag NFT in-game, the NFT transaction history will show "Burned" and it will disappear from your list of owned NFTs. However, the in-game status will not change to Complete and the reward will not be granted until the burn processing transaction is completed.


In-game, you can check the status of burned flag NFTs from the app's Options > PlayMining > Burn History. When burning a banner NFT, the status will be changed to "Processing" and the flag will not disappear from the flag list, but will be displayed with a burn icon attached.

Once the burn process is complete, the status will change to "Complete", the burnt flag will disappear from the flag list, and the reward will be sent to your present box.


*It will take approximately one week to complete the burn process.

Help
What are reward points?

In Community Wars, you can earn reward points for each reward.


Earned reward points can be used to purchase in-game items, etc., and can also be exchanged for "DEP (DEAPcoin)".

*Please refer to the URL below for details on “DEP (DEAPcoin)”.


PlayMining

https://playmining.com/

Ops
The units I own are not displayed on the list screen.

It may not be displayed depending on the "filter" condition settings.

Please uncheck all filter condition checkboxes in "Filter Settings" and check if the corresponding unit is not displayed.

* You can check by clicking the [Unit List]/[Edit Deck]/[Change Unit] > [Filter] button.

*Please note that if you sell all the units you own, the unit will be removed from the list.

Ops
App Crashes Frequently

The following actions may alleviate the issue.


■ Check Available Storage and Memory on Your Device

* The app is more likely to crash when memory is low.

We recommend playing the app with ample capacity.


■ Close Apps Other Than 'Community Wars'

* Running many applications simultaneously may result in memory shortage and increase the likelihood of crashes.


■ Restart the App or Device

* Restarting the device terminates running programs.

* We recommend restarting your device periodically.


■ Play in a Different Network Environment

* Switch networks or use a different Wi-Fi to see if the issue persists.


■ Restart the Router if Using Wi-Fi

* If many devices are connected, communication speed may slow down, causing delays.


■ Clear Cache from the Menu at the Bottom Right of the Title Screen

* Clearing the cache does not delete your user data.


■ Reinstall the App

* Please link your data before reinstalling. User data that is not linked cannot be recovered.


If the issue persists, there may be problems with your communication environment. Please contact your carrier or provider.

Ops
Incorrect Age Set on Purchase Screen

If you set the wrong age, please contact customer support through the inquiry form.

When contacting, please provide the following information.

----------------------------

・User ID

 * Check from [Home] > [Options] > [Profile].

・Username

・Date of Birth

----------------------------

If the above information is not provided, it may be difficult to assist you.

Ops
Some Characters/Words Cannot Be Used

There are certain words that are prohibited from being used in this game.

Due to various considerations, some characters cannot be used. Please understand.

Purchase
Purchased Items or Gems Not Reflected

There may have been a communication error, preventing proper processing on the store side.

Please try the following actions in a good communication environment.


■ For Google Play Users

If the purchased gems are not reflected even after waiting, please try the following.


==================

・Exit all apps including 'Community Wars'

・Restart your device

・Clear cache data of 'Google Play Store'

 * The steps may vary slightly depending on your device.

 1. Open the main [Settings] menu on your device

 2. Select [Apps] or [App Manager]

 3. Select the [Google Play Store] app

 4. Select [Clear Cache] in [Storage]

 5. Select [Clear Data] and press [Yes]

 6. Restart your device

・Start 'Community Wars'

==================


If the issue persists, please contact us with the following information.

----------------------------

・User ID

 * Check from [Home] > [Options] > [Profile].

・Username

・Screenshot of the receipt (order details) email from Google

* Please capture a screenshot showing the following information and attach it when replying to this email


・Order Number (GPA.xxxx-xxxx-xxxx-xxxxx)

・Order Date

・Item

・Price

・Payment Method

----------------------------

* Please provide the order number starting with 'GPA.~'.

* If multiple purchases were made at the same time, please provide all possible purchase information.

* If personal information is included in the screenshot, you can edit it to make it invisible.



■ For App Store Users

Due to delayed payment processing, it may take more than a day for the purchase to be reflected.

If the purchased gems are not reflected even after waiting, please try the following.

* The names of the settings items may vary depending on your device or OS version.


==================

・Exit all apps including 'Community Wars'

・Restart your device

・Sign out and then sign in to iTunes and the App Store Apple ID

・Check that 'In-App Purchases' is ON in Settings > General > Restrictions

・Start 'Community Wars'

==================


If the issue persists, please contact us with the following information.

----------------------------

・User ID

 * Check from [Home] > [Options] > [Profile].

・Username

・Purchase Date:

・Purchase Content:

・Screenshot of the purchase receipt:

* If multiple purchases were made at the same time, please provide all possible purchase information.

* If personal information is included in the screenshot, you can edit it to make it invisible.

Purchase
App Crashed During Gacha and Only Gems Were Consumed

Even if the app crashes while using Gacha, you will still be able to acquire units without any problems, and your gems, reward points, or Gacha tickets will not be consumed.


If the results are not displayed and you don't know what you got, please check the units you have from the "Unit List" or contact customer support. We will check your information.

We will check your information.


When contacting us, please provide the following information.

----------------------------

・User ID, Username

・Date and time of using the gacha

・Name of the gacha used

・Items used for the gacha (gems, reward points, gacha tickets)

・Number of times used

----------------------------

If the above information is not provided, it may be difficult to assist you.

Gameplay
Medals and how to get them

Medals are items that each community can only obtain during the community battle period.

After the final tally of the season, community rankings will be determined according to the total number of medals won in that season, and the community with the most medals will win.


■ Medal acquisition conditions

There are 4 types of acquisition conditions.

・Total Points: The community with the most total points among players who participated in the quest will receive a medal.

・TOP 100: The community with the most number of players who ranked in the TOP 100 highest points of players who participated in the quest will receive a medal.

・MVP: The community to which the player with the highest points among the players who participated in the quest belongs will receive a medal.

・VS LEADER: The community whose leader has the highest points among the community leaders who participated in the quest will win the medal.

*If the points are the same, the one who reached those points or rankings earlier will take precedence.


The conditions for obtaining medals and the number of medals that can be obtained vary depending on the quest.

You can check the details of each quest, the medal acquisition conditions for that quest, and the possible number of acquisitions from the battle situation.



■ Awarding medals

Medals are awarded after each period of the season is tallied.

*The community will be disbanded every season. Therefore, when one season ends, the number of medals earned by each community will be reset in the next season.

Gameplay
Difference Between 'Season' and 'Period'

■ What is a Season?

A season refers to the duration of a community battle.

It is divided into the 'Entry Period', where you decide the community to belong to for the battle, and the 'Battle Period', where the actual battle takes place.


At the end of the season, the results of all battle periods are tallied, and the final rankings are determined.



■ What is a Period?

The season is further divided into periods.

Battles are held in each period, and the results are tallied, with medals awarded to each community.


* There is a non-battle time between periods for tallying results.

Gameplay
How to Join a Community?

From the start of the season to the start of the community battle, you can enter any community from the participating communities of the season from [Home] > [Community Battle].

Once you have completed your entry, you will be able to participate in the season as a member of your chosen community.


If you are unable to enter before the community battle starts, you can still participate in the community even after the battle period has started as long as it is within the season.


*Once the participating community is determined, it cannot be changed during the season.

*After the season ends, your membership in the community will be canceled and you will have to register again when the next season starts.

Gameplay
What are the rewards for community battles?

There are two types of rewards in community battles.

・Community Rewards

・Individual Rewards


■ Community Rewards

Rewards will be announced each season. Rewards vary depending on community ranking.

*This is a reward distributed to all members who participated in at least one battle within the period.


Also, within each community, the rewards distributed will differ depending on the points earned by individuals within the community.

*Reward details will be announced for each season.


■ Personal compensation

This is an individual reward that is distributed regardless of the community to which you belong.


〇 Rewards based on player ranking

This is an individual reward distributed according to the ranking of individual earned points regardless of the community to which you belong.

*Reward details will be announced for each season.

Gameplay
Understanding Attribute Compatibility

There is no attribute compatibility, but certain skills target specific attributes.

The skill effect applies only to the target attributes specified in the skill description.

Gameplay
Unit

By organizing them into a deck, you can summon units that will fight during battle.


■ How to obtain units

A fixed number of 15 units will be given from the beginning and will be organized into the initial deck.

If you want to get a new unit, you can get a new unit you don't have or a duplicate unit you own by spinning the gacha.



■ About the various statuses of the unit

You can check the unit status from [Home] > [Deck] > [Unit List] > [Unit Details].


〇 Attributes

Each unit is given an attribute.

There are 8 types of attributes.

・Human

・Demihuman

・Inorganic

・Beastman

・Beast

・Phantom Beast

・Plant

・Undead


Although there are no attribute compatibility, specific attributes may be targeted by unit or banner skill effects.


〇 Basic Stats

There are 6 types of stats.

・HP: Unit's health

・ATK: Unit's attack power

・DEF: Unit's defense power

・SPD: Unit's speed

・Mana Acceleration Value: The initial value of mana recovered per second during battle

 * The initial value is determined by the total of all cards in the deck.

・Summoning Cost: The mana value required to summon the unit to the field


〇 Skills

Skills are effects that activate automatically during battle.

Activation conditions, effects, and targets vary.

* Some units do not have skills.



■ Strengthening units

There are two ways to strengthen your units.


〇 Unit level up

You can raise a unit's level by consuming training materials from [Home] > [Deck] > [Unit List] > [Unit Details] > [Level Up].

When you raise a unit's level, some of its stats will increase as a [Lv bonus].


〇 Number of units in possession

Some stats will increase as a [number bonus] depending on the number of the same unit in possession.



■ Unit organization

You can organize units into decks from [Home] > [Deck] > [Organization].

Up to 15 units (15 types) can be assembled into a deck at one time, and multiple units of the same unit cannot be assembled.

Units organized into decks can be summoned during battle.


■ Sale of units

You can sell units from [Home] > [Deck] > [Unit List] > [Unit Details] > [Sell].

By selling units, you can receive training materials.

*If you sell all the units you own, the unit will disappear from the list and will no longer be able to be set in your home settings or deck composition.

If you cannot resolve your issue after checking the FAQ page, please contact us here.